Hello world!

Hello world!

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Mike Rother on...The Opportunity to be Wrong

Mike Rother on…The Opportunity to be Wrong

Interviewing Mike Rother of the University of Michigan was a true pleasure because he is one of those who like to surprise the business community….

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View from the Harbour: The Metis

View from the Harbour: The Metis

Toronto’s waterfront is under  development.  It’s exciting. We even have fancy new beach parasols. More importantly, the Toronto Port Authority is almost finished the new tunnel  to Billy Bishop,…

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Price article Relentless Innovation

Business Profile: Price Industries

I wrote this feature profile, Relentless Innovation, for the AME conference magazine, in advance of Gerry Price’s speech at the AME conference. It profiles how…

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FACTUAL PERSUASION: LASTING IMPACT

FACTUAL PERSUASION: LASTING IMPACT

I was commissioned to find companies in Canada who participated in the Innovation Insights program and found bottom-line improvement from that participation. One-part dabase mining,…

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IMPROVING HEALTHCARE: Excerpt from It Takes a Team Video

IMPROVING HEALTHCARE: Excerpt from It Takes a Team Video

Dr. Pauline Pariser of the Taddle Creek Family Health Team and the University Health Network in Toronto developed a cutting-edge, collaborative approach to treating patients…

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VOICE OF THE CUSTOMER: A powerful tool to drive revenue

VOICE OF THE CUSTOMER: A powerful tool to drive revenue

[youtube http://www.youtube.com/watch?v=JECW59j1DEE&w=480&h=270] Watching and hearing enthusiastic, passionate customers talk about how conference attendance fundamentally change their business is a powerful marketing tool. The AME used these…

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