Interviewing Mike Rother of the University of Michigan was a true pleasure because he is one of those who like to surprise the business community. It may be his time studying how the Japanese plan work, or is interest in rethinking how to improve slow, inefficient or even broken promises. Either way, Mike has zeroed in the deceptively simple idea that things improve in small increments. Listen to find out more.

Or read the pdf of the print version of the interview here

Interested in more about how he helps people improve their organization? Visit his site.